OnPoint Insights

Fresh Perspectives & Big Ideas To Increase Productivity & Growth

All posts by Blaze Petersen

How to succeed with difficult customers

By | Customers | No Comments

We have all heard the reasons why providing a great customer experience is the secret sauce to business success. It requires less effort to retain existing customers than to acquire new ones, unsatisfied customers are more likely to tell others about a bad experience than satisfied customers, and it’s easier…

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